Privacy Policy

Weyakom Real Estate Company, accessible at https://weyacom.co.uk, is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data in relation to reservations and payments.

Information We Collect

We may collect the following types of personal information when you interact with us:

Reservation Information: Your name, contact details (email, phone number), and booking details provided when making a reservation.

Payment Information: Details necessary for processing deposits, balance payments (due no later than 24 hours before arrival), and weekly rent payments (collected every 7 days).

Communication Data: Messages and information you share with us through WhatsApp, email, or our website.

Website Data: Technical information, such as IP addresses, to enhance the functionality and security of our website.

How We Use Your Information

We use your personal information to:

Confirm and manage your accommodation reservations.

Process your £1,000 refundable deposit, balance payments (due no later than 24 hours before arrival), and weekly rent payments (collected every 7 days).

Provide booking confirmations via email and WhatsApp.

Facilitate secure payment transactions through electronic links.

Respond to your inquiries and improve customer experience.

Weyakom Real Estate Company has the right to cancel any reservation for which the reservation confirmation deposit or the required time period has not been paid within the specified time before arrival.

Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

To process payments securely through authorised payment service providers.

To comply with legal obligations or enforce our terms and conditions.

Payment Security

All payments are processed via secure electronic payment links. We take necessary steps to ensure your financial information remains confidential and protected.

Your Rights

You have the right to:

Access or update the personal information we hold about you.

Request the deletion of your personal data, subject to legal or contractual requirements.

Withdraw your consent for us to process your data. Please note, this may impact your ability to make or confirm reservations.

Data Retention

We retain your information only for as long as necessary to:

Fulfil the purpose for which it was collected (e.g., managing reservations).

Comply with legal and accounting obligations.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes. You can adjust your browser settings to manage or disable cookies.

Third-Party Websites

Our website may include links to third-party sites. We are not responsible for their content or privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Website: https://weyacom.co.uk

Email: info@weyacom.co.uk

Phone: +44 777 157 5050

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date.

By using our services, including booking accommodation and making payments, you agree to this Privacy Policy.